Checking benefit
ONB Everyday Checking monthly-fee waiver
Active-duty military personnel may request the waiver. Current account terms and the bank's eligibility decision still apply.
Old National Bank
Old National
Quick answer
Old National SCRA overview
Old National says it waives the ONB Everyday Checking monthly service charge upon request for active-duty military personnel. Its customer-service, mortgage-servicing, signed-in message, and banking-center options are general ways to ask where to direct an SCRA request, not verified submission channels. Old National-branded credit cards are issued by Elan Financial Services, so the issuer on the credit-card statement controls.
Federal protections are separate from any additional benefit offered by a bank.
Account-specific benefit guide
Old National publishes one military checking benefit and several routing cautions.
The supported extra is a monthly-fee waiver on ONB Everyday Checking. Other account questions require careful issuer or servicer checking before documents are shared.
Credit cards
Follow the Elan issuer on the statement
Old National-branded cards are issued by Elan Financial Services, so Old National's general banking contacts should not be treated as the card issuer's SCRA route.
Mortgages
Confirm the current servicer
Use the company on the latest mortgage statement before asking where to direct an account-specific request.
General contacts
Ask where; do not send documents yet
Customer service, signed-in messaging, mortgage servicing, and banking centers are published as starting points, not verified SCRA submission channels.
Federal SCRA rule
Start with when the debt began.
Federal SCRA interest relief generally concerns qualifying debt from before military service. A bank's extra benefit can be broader or more generous, but it does not replace the federal eligibility test.
Open all federal scra protectionsExtra from Old National
1 bank extra.
Quick read. Eligibility still depends on the exact account.
$6.95 ONB Everyday Checking fee waived during active duty
Request it while on active duty; the fee returns when scheduled duty ends.
Contact Old National
Choose the option that matches what you need.
Each option says exactly what the bank confirms it can do.
Phone
1-800-731-2265
Use this official contact to ask where to send an SCRA request. The bank does not list it as a dedicated SCRA contact, so confirm the destination before sharing military documents.
- Use for
- Old National consumer deposits and non-mortgage personal or auto loans; not Elan-issued credit cards
Mortgage servicing phone
1-866-853-3277
Use this official contact to ask where to send an SCRA request. The bank does not list it as a dedicated SCRA contact, so confirm the destination before sharing military documents.
- Use for
- Mortgages serviced by Old National; not Elan-issued credit cards
Signed-in secure message
Old National Online Banking secure email
Use this official contact to ask where to send an SCRA request. The bank does not list it as a dedicated SCRA contact, so confirm the destination before sharing military documents.
- Use for
- Existing Old National Online Banking customers; not Elan-issued credit cards
Banking center
Find an Old National banking center
Use this official contact to ask where to send an SCRA request. The bank does not list it as a dedicated SCRA contact, so confirm the destination before sharing military documents.
- Use for
- Old National consumer accounts other than Elan-issued credit cards
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