43 reviewed institutions30 in-depth guides
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Institution / legal identityVerified benefitsContact options
Alphabetical directory
Banks and credit unions
All 43 reviewed institutions appear in one list. Banks and credit unions are identified in every row.
Ally
Ally Bank · FDIC-insured bank
American Express
American Express National Bank · FDIC-insured bank
Armed Forces Bank
Armed Forces Bank, National Association · FDIC-insured bank
Safe starting point. Access Freedom Checking has no monthly service charge or minimum-balance requirement; it requires $25 to open and eStatements. Military Early Pay may make qualifying military direct deposits available one business day early on eligible checking or savings accounts. As of the August 23, 2026 review, Armed Forces Bank did not list a dedicated public SCRA request page or submission route. Federal protections may still apply, so ask the bank or the servicer on your latest statement for instructions before sending military documents.
Bank of America
Bank of America, National Association · FDIC-insured bank
BMO U.S.
BMO Bank National Association · FDIC-insured bank
Capital One / Discover
Capital One, National Association · FDIC-insured bank
Charles Schwab Bank
Charles Schwab Bank, SSB · FDIC-insured bank
Safe starting point. Charles Schwab Bank does not list a dedicated public SCRA route on the official pages we reviewed. Call Schwab Client Banking Services, use a signed-in secure message, or ask a Schwab branch where to direct an account-specific request before sharing military documents.
Chase
JPMorgan Chase Bank, National Association · FDIC-insured bank
Citi
Citibank, National Association · FDIC-insured bank
Citizens
Citizens Bank, National Association · FDIC-insured bank
City National
City National Bank · FDIC-insured bank
Safe starting point. City National provides federal SCRA information and a dedicated contact. We have not confirmed an extra benefit from the bank.
East West Bank
East West Bank · FDIC-insured bank
Fifth Third
Fifth Third Bank, National Association · FDIC-insured bank
First Citizens
First-Citizens Bank & Trust Company · FDIC-insured bank
First Horizon
First Horizon Bank · FDIC-insured bank
Flagstar
Flagstar Bank, National Association · FDIC-insured bank
Safe starting point. Flagstar waives the $15 Elite Checking monthly fee for active-duty U.S. military members and veterans. A $50 opening deposit and current account terms apply; no dedicated public SCRA intake was found.
HSBC USA
HSBC Bank USA, National Association · FDIC-insured bank
Safe starting point. HSBC's mortgage refinance page warns active-duty customers to ask an advisor whether refinancing could affect SCRA protections on an existing mortgage. The page does not publish a benefit offer or a dedicated SCRA request route.
Huntington
The Huntington National Bank · FDIC-insured bank
KeyBank
KeyBank National Association · FDIC-insured bank
Safe starting point. A qualifying KeyBank private student loan serviced by MOHELA may receive discretionary forbearance during named active-duty or Guard service tied to war, a military operation, or a national emergency. Interest may capitalize and other loan benefits may be affected; this is not a bankwide KeyBank SCRA route.
M&T Bank
Manufacturers and Traders Trust Company · FDIC-insured bank
Marcus by Goldman Sachs
Goldman Sachs Bank USA · FDIC-insured bank
Safe starting point. Goldman Sachs does not list a dedicated SCRA request option. For an Apple Card, use Messages or call 877-255-5923 and ask where to send an SCRA request before sharing military documents. Confirm the issuer shown on your latest statement.
Morgan Stanley Bank
Morgan Stanley Bank, National Association · FDIC-insured bank
Safe starting point. Morgan Stanley Bank does not list a dedicated SCRA request option. Use the number on your latest statement or call 888-454-3965 and ask for the SCRA or military-benefits team before sending documents.
Morgan Stanley Private Bank
Morgan Stanley Private Bank, National Association · FDIC-insured bank
Safe starting point. Morgan Stanley Private Bank does not list a dedicated SCRA request option. Use the number on your latest statement or call 888-454-3965 and ask for the SCRA or military-benefits team before sending documents.
Navy Federal Credit Union
Navy Federal Credit Union · NCUA-insured credit union
Northern Trust
The Northern Trust Company · FDIC-insured bank
Safe starting point. Northern Trust does not list a dedicated SCRA request option. For a deposit or loan account, call 888-289-6542; for a credit card, call 800-558-3424 and ask where to send a request before sharing military documents.
Old National
Old National Bank · FDIC-insured bank
PenFed Credit Union
Pentagon Federal Credit Union · NCUA-insured credit union
Pinnacle Bank / Synovus
Pinnacle Bank · FDIC-insured bank
PNC
PNC Bank, National Association · FDIC-insured bank
Regions
Regions Bank · FDIC-insured bank
Santander Bank
Santander Bank, N.A. · FDIC-insured bank
Security Service Federal Credit Union
Security Service Federal Credit Union · NCUA-insured credit union
Service Credit Union
Service Federal Credit Union · NCUA-insured credit union
Synchrony
Synchrony Bank · FDIC-insured bank
TD Bank U.S.
TD Bank, National Association · FDIC-insured bank
Safe starting point. TD Bank does not list a dedicated SCRA request option. Call the support number for your account and ask for the SCRA or military-benefits team before sending military documents.
Truist
Truist Bank · FDIC-insured bank
Safe starting point. Truist provides a mortgage-focused SCRA notice with one mail address for written requests and military orders. We did not find an extra Truist military benefit on that page.
U.S. Bank
U.S. Bank National Association · FDIC-insured bank
UBS Bank USA
UBS Bank USA, National Association · FDIC-insured bank
Safe starting point. UBS Bank USA does not list a dedicated SCRA request option. Call 800-762-1000 or your UBS Financial Advisor and ask where to send a request before sharing military documents. A military-credit disclosure in its card agreement is not an SCRA request process.
USAA
USAA Federal Savings Bank · FDIC-insured bank
Webster Bank
Webster Bank, a division of Santander Bank, N.A. · FDIC-insured bank
Wells Fargo
Wells Fargo Bank, National Association · FDIC-insured bank
Western Alliance
Western Alliance Bank · FDIC-insured bank
Zions Bank
Zions Bancorporation, N.A. · FDIC-insured bank
“Contact not found” does not mean “not protected.”
It means we could not confirm a current SCRA page or dedicated SCRA contact on the institution's website. We do not label a general customer-service number as an SCRA contact unless the institution says it is.