Covered debt
Loans, cards, lines, and certain vehicle leases
BMO names mortgages, home equity, auto and RV lending, cards, personal credit, overdraft lines, and limited business-purpose arrangements.
BMO Bank National Association
BMO U.S.
Quick answer
BMO U.S. SCRA overview
BMO lists email and mail options for SCRA requests and for ending a qualifying vehicle lease. We did not find an additional BMO military benefit beyond federal protections.
Federal protections are separate from any additional benefit offered by a bank.
Official SCRA process guide
BMO names covered credit products, accepted service evidence, and two ways to send a request.
The reviewed BMO material explains federal relief and bank routing. It does not publish a separate voluntary BMO rate below the federal limit.
Excluded here
Demand-deposit and savings products
BMO's SCRA section says those deposit products are not covered by the interest-rate process described on the page.
Timing
The pre-service rate request has a 180-day post-service limit
BMO says the request must arrive within 180 days after active duty ends for that path and may be applied retroactively when appropriate.
Submission
Servicemember Support by mail or bank-listed email
BMO may verify through DMDC or use an accepted military-status record. Ask for a secure method before placing sensitive records in ordinary email.
Federal SCRA rule
Start with when the debt began.
Federal SCRA interest relief generally concerns qualifying debt from before military service. A bank's extra benefit can be broader or more generous, but it does not replace the federal eligibility test.
Open all federal scra protectionsBMO's official SCRA details
BMO lists covered accounts, federal protections, and two request routes.
BMO's SCRA section describes how it handles qualifying requests. BMO still determines whether a customer, account, and service period qualify.
Accounts BMO U.S. names
- Mortgage loans
- Home-equity loans and lines of credit
- Automobile and RV loans
- Motor-vehicle leases
- Overdraft lines of credit
- Credit cards
- Personal loans and lines of credit
- Business-purpose loans involving a sole proprietor, personal guarantee, or individual liability
BMO says demand-deposit and savings accounts are not covered products under this SCRA section.
Protections BMO U.S. describes
- 6% interest-rate path for eligible pre-service debt
- BMO says eligible debt incurred before military service may be reduced to 6% per year during active duty, with required payments reduced to reflect that rate. For this interest-rate path, BMO says a request must arrive within 180 days after active duty ends and may be applied retroactively when appropriate.
- Qualifying motor-vehicle lease termination
- BMO says a qualifying motor-vehicle lease may be ended without an early-termination fee when the SCRA conditions apply. This is lease-termination relief, not an interest-rate refund.
- Foreclosure and repossession protection
- BMO lists protection from foreclosure or repossession of collateral unless a court order or written waiver is obtained.
- Payments still remain due
- BMO says payments remain required on accounts receiving SCRA benefits and that late payments, missed payments, or other defaults may still be reported to credit bureaus.
How BMO U.S. says to request help
- One accepted military-status record
- BMO says at least one accepted record must be obtained or provided. Its SCRA Advocate Team may obtain DMDC verification, or the customer may provide an accepted order or qualifying commanding-officer letter.
- Bank-listed email
- BMO lists servicemembers@bmo.com for submitting a request or asking for help with benefits and eligibility. The page does not identify the address as secure, so ask BMO for a secure way to send orders, Social Security numbers, dates of birth, or other sensitive records.
- Mail for requests and records
- BMO lists Servicemember Support, 180 N. Executive Drive, Brookfield, WI 53005 for mailed requests and military-status documentation.
Orders First does not send documents to BMO. Confirm the correct destination and a secure method before sharing military records or personal identifiers.
Contact BMO U.S.
Choose the option that matches what you need.
Each option says exactly what the bank confirms it can do.
servicemembers@bmo.com
The bank lists this email address. Ask the bank about a secure way to send military orders or other sensitive documents.
- Use for
- Mortgages and home equity, Auto loans and leases, Credit cards, Personal loans, Other loans and lines
Submit an SCRA request or send accepted military-status documentation to BMO's Servicemember Support team.
- Use for
- Mortgages and home equity, Auto loans and leases, Credit cards, Personal loans, Other loans and lines
- What the bank asks for
- At least one accepted military-status record; BMO may obtain DMDC verification
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