Account benefit
Military TotalRewards Silver Tier
Qualifying checking account plus TotalRewards enrollment.
PNC Bank, National Association
PNC
Quick answer
PNC SCRA overview
PNC lists four ways to contact its Servicemembers Operations Center. It also says military members who enroll with a qualifying checking account can receive Silver Tier benefits, and any PNC checking account can use a free military debit-card design.
Federal protections are separate from any additional benefit offered by a bank.
Benefit and request guide
PNC separates checking-program benefits from its SCRA document routes.
PNC's military debit-card design and TotalRewards status are account-program benefits, not proof of a lower SCRA rate. Its Operations Center handles military-service documentation.
Card design
A free military debit-card design
Free design only; other account fees may apply.
Document routes
Fax or mail the Operations Center
Send service documents by fax or mail; phone is for questions.
Email safety
Use email to start a secure connection
Email only to start a secure connection; attach no records.
Federal SCRA rule
Start with when the debt began.
Federal SCRA interest relief generally concerns qualifying debt from before military service. A bank's extra benefit can be broader or more generous, but it does not replace the federal eligibility test.
Open all federal scra protectionsExtra from PNC
2 bank extras.
Quick read. Eligibility still depends on the exact account.
Free military debit-card design
Any approved PNC checking account. This covers the card design only; other fees may apply.
TotalRewards Silver Tier with qualifying military checking
Military member with qualifying PNC checking must enroll. Enrollment is not automatic; program terms apply. Higher tiers need qualifying balances.
Contact PNC
Choose the option that matches what you need.
Each option says exactly what the bank confirms it can do.
servicemembers@pnc.com
Email PNC only to ask it to begin a secure email connection. Do not attach military documents to this first email.
- Use for
- Credit cards, Mortgages and home equity, Auto loans; equipment loans or leases, Personal loans, Student loans, Other loans and lines
Fax
1-855-568-4532
Fax military-service documents to PNC's Servicemembers Operations Center.
- Use for
- Credit cards, Mortgages and home equity, Auto loans; equipment loans or leases, Personal loans, Student loans, Other loans and lines
- What the bank asks for
- Orders or other documentation reflecting military service
Mail orders or other documentation reflecting military service to PNC's Servicemembers Operations Center.
- Use for
- Credit cards, Mortgages and home equity, Auto loans; equipment loans or leases, Personal loans, Student loans, Other loans and lines
- What the bank asks for
- Orders or other documentation reflecting military service
Phone
1-844-762-7272
Call PNC with questions about service eligibility or military documentation.
- Use for
- Credit cards, Mortgages and home equity, Auto loans; equipment loans or leases, Personal loans, Student loans, Other loans and lines
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