BanksPNC

PNC Bank, National Association

PNC

PNC SCRA overview

PNC lists four ways to contact its Servicemembers Operations Center. It also says military members who enroll with a qualifying checking account can receive Silver Tier benefits, and any PNC checking account can use a free military debit-card design.

PNC separates checking-program benefits from its SCRA document routes.

PNC's military debit-card design and TotalRewards status are account-program benefits, not proof of a lower SCRA rate. Its Operations Center handles military-service documentation.

01

Account benefit

Military TotalRewards Silver Tier

Qualifying checking account plus TotalRewards enrollment.
02

Card design

A free military debit-card design

Free design only; other account fees may apply.
03

Document routes

Fax or mail the Operations Center

Send service documents by fax or mail; phone is for questions.
04

Email safety

Use email to start a secure connection

Email only to start a secure connection; attach no records.

Federal SCRA

6% cap for qualifying pre-service debt

Read the federal guide

Additional benefits from PNC

  1. Free military debit-card design

    Any approved PNC checking account. This covers the card design only; other fees may apply.

  2. TotalRewards Silver Tier with qualifying military checking

    Military member with qualifying PNC checking must enroll. Enrollment is not automatic; program terms apply. Higher tiers need qualifying balances.

Contact PNC

Email

Email safety

servicemembers@pnc.com

Email PNC only to ask it to begin a secure email connection. Do not attach military documents to this first email.

Use for
Credit cards, Mortgages and home equity, Auto loans; equipment loans or leases, Personal loans, Student loans, Other loans and lines
Email listed by the bank — use cautionView on bank website

Fax

1-855-568-4532

Fax military-service documents to PNC's Servicemembers Operations Center.

Use for
Credit cards, Mortgages and home equity, Auto loans; equipment loans or leases, Personal loans, Student loans, Other loans and lines
What the bank asks for
  • Orders or other documentation reflecting military service
Accepts documentsView on bank website

Mail

PNC Bank, N.A.Servicemembers Operations CenterBR-YB58-01-UP.O. Box 5570Cleveland, OH 44101-0570

Mail orders or other documentation reflecting military service to PNC's Servicemembers Operations Center.

Use for
Credit cards, Mortgages and home equity, Auto loans; equipment loans or leases, Personal loans, Student loans, Other loans and lines
What the bank asks for
  • Orders or other documentation reflecting military service
Accepts documentsView on bank website

Phone

1-844-762-7272

Call PNC with questions about service eligibility or military documentation.

Use for
Credit cards, Mortgages and home equity, Auto loans; equipment loans or leases, Personal loans, Student loans, Other loans and lines
View the bank's SCRA information

Estimate a possible interest adjustment and prepare a basic request.

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