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Regions Bank

Regions

Quick answer

Regions SCRA overview

Regions lists separate SCRA destinations for loans and lines, credit cards, home-improvement financing, and mortgages. The bank does not enumerate the products inside its loans-and-lines bucket.

Federal protections are separate from any additional benefit offered by a bank.

Product-specific routing guide

Regions uses different SCRA destinations for cards, mortgages, loans, and home-improvement financing.

The main risk is sending a valid request to the wrong operation. Regions publishes a route matrix rather than one universal mailing address.

01

Loans and lines

Use the generic loans-and-lines mail or fax

Regions does not publish an exact product list for this bucket. Confirm the account before using it; do not assume it specifically means a HELOC or home-equity loan.
02

Credit cards

Use the card-only mailing address

Regions publishes a mailing address for cards and does not publish a card fax on the reviewed page.
03

Mortgages

Use the mortgage mail or fax

The mortgage destinations are separate from the addresses for other Regions loans.
04

Home Improvement Financing

Use the former-EnerBank mail or fax

Use these destinations only for Regions Home Improvement Financing, formerly EnerBank USA.

Federal SCRA rule

Start with when the debt began.

Federal SCRA interest relief generally concerns qualifying debt from before military service. A bank's extra benefit can be broader or more generous, but it does not replace the federal eligibility test.

Open all federal scra protections

Contact Regions

Choose the option that matches what you need.

Each option says exactly what the bank confirms it can do.

Fax

Home Improvement Financing: 1-866-666-3993

Fax a written request and service evidence. Put ATTN SCRA on the cover sheet.

Use for
Home Improvement Financing
What the bank asks for
  • written request
  • military orders or other appropriate indicator of service
Accepts requests and documentsView on bank website

Fax

Loans/lines: 205-261-7048

Fax a written request and service evidence. Put ATTN SCRA on the cover sheet.

Use for
Loans and lines; exact product types are not listed
What the bank asks for
  • written request
  • military orders or other appropriate indicator of service
Accepts requests and documentsView on bank website

Fax

Regions Mortgage: 833-430-0345

Fax a written request and service evidence. Put ATTN SCRA on the cover sheet.

Use for
Mortgages
What the bank asks for
  • written request
  • military orders or other appropriate indicator of service
Accepts requests and documentsView on bank website

Mail

Regions BankATTN SCRAP.O. Box 2224Birmingham, AL 35246-3023

Mail a written request and service evidence for a Regions credit card.

Use for
Credit cards
What the bank asks for
  • written request
  • military orders or other appropriate indicator of service
Accepts requests and documentsView on bank website

Mail

Regions BankATTN SCRA650 S Main StSuite 1000Salt Lake City, UT 84101-2844

Mail a written request and service evidence for Home Improvement Financing.

Use for
Home Improvement Financing
What the bank asks for
  • written request
  • military orders or other appropriate indicator of service
Accepts requests and documentsView on bank website

Mail

Regions BankATTN SCRAP.O. Box 1984Birmingham, AL 35201

Mail a written request and service evidence for loans and lines of credit.

Use for
Loans and lines; exact product types are not listed
What the bank asks for
  • written request
  • military orders or other appropriate indicator of service
Accepts requests and documentsView on bank website

Mail

Regions Mortgage Customer ServiceATTN SCRAP.O. Box 18001Hattiesburg, MS 39401-8001

Mail a written request and service evidence for a Regions mortgage.

Use for
Mortgages
What the bank asks for
  • written request
  • military orders or other appropriate indicator of service
Accepts requests and documentsView on bank website

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