InstitutionsZions Bank

Zions Bancorporation, N.A.

Zions Bank

Quick answer

Zions Bank SCRA overview

Zions Bank lists a dedicated SCRA unit with branch, email, mail, and phone options. It also describes a six-month post-service extension for eligible credit cards and non-real-property loans and benefits for Military Advantage Checking.

Federal protections are separate from any additional benefit offered by a bank.

Benefit and request guide

Zions publishes a post-service extension, military checking, and a dedicated SCRA unit.

Zions separates federal relief from two bank-specific programs: a six-month extension for eligible non-real-property credit and Military Advantage Checking.

01

Post-service extra

Six months for eligible cards and non-real-property loans

The account must qualify for Zions' SCRA treatment. The extension does not apply automatically to real-estate debt or every Zions product.
02

Checking

Military Advantage account benefits

The account disclosure lists its own military eligibility, opening deposit, ATM limits, and service benefits. Those are not federal SCRA eligibility rules.
03

Request routes

Branch, mail, or bank-listed email

Those routes accept requests and service documentation. The phone is for questions and request help.
04

Email caution

Ask about secure transmission

Zions publishes an ordinary email address. Confirm a secure method before sending orders, full account numbers, or personal identifiers.

Federal SCRA rule

Start with when the debt began.

Federal SCRA interest relief generally concerns qualifying debt from before military service. A bank's extra benefit can be broader or more generous, but it does not replace the federal eligibility test.

Open all federal scra protections

Extra from Zions Bank

2 bank extras.

Quick read. Eligibility still depends on the exact account.

  1. Six-month post-service interest relief on eligible non-real-estate debt

    Qualifying Zions cards, auto loans, and other non-real-estate loans opened before active duty. This six-month bank extension is not a general federal rule for every debt.

  2. No monthly fee + limited ATM and check benefits on Military Advantage

    $50 to open for the listed military, dependent, and DOD groups. Includes named check and safe-deposit benefits, plus three Zions ATM-fee waivers and three operator-fee refunds per statement month; other terms apply.

Contact Zions Bank

Choose the option that matches what you need.

Each option says exactly what the bank confirms it can do.

Branch

Any Zions Bank branch

Request SCRA benefits in person and ask the banker which documents are needed for your accounts.

Use for
Credit cards, Mortgages and home equity, Auto loans and leases, Personal loans, Other loans and lines
Starts a request; ask what documents are neededView on bank website

Email

Email safety

SCRAUnit@zionsbancorp.com

The bank lists this email address. Ask the bank about a secure way to send military orders or other sensitive documents.

Use for
Credit cards, Mortgages and home equity, Auto loans and leases, Personal loans, Other loans and lines
Email listed by the bank — use cautionView on bank website

Mail

Zions BankSCRA Servicing UnitMail Code UT-ZTC-18507860 S Bingham Junction BlvdMidvale, UT 84047

Mail a written request and the supporting forms or military-service documentation described by Zions Bank.

Use for
Credit cards, Mortgages and home equity, Auto loans and leases, Personal loans, Other loans and lines
What the bank asks for
  • Written request
  • Zions Bank forms when needed; Zions says its request form is not required if the bank already has military orders
  • Military orders or commanding-officer letter
Accepts requests and documentsView on bank website

Phone

866-251-2816

Call the Zions Bank SCRA Unit with questions or for help with a request.

Use for
Credit cards, Mortgages and home equity, Auto loans and leases, Personal loans, Other loans and lines
View the bank's SCRA information

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