All benefitsEveryday contracts

05 · Federal SCRA protection

Phone, internet & services

Check whether qualifying moves can end phone, internet, TV, gym, or home-security contracts without an early fee.

3 protections in this area

What may apply

Protections worth checking

01

Qualifying contract termination without an early-termination charge

02

Refund of covered advance payments

03

Equipment-return and service-number protections in specific cases

Federal protections, one by one

The full records for this topic.

Open any protection to see what it may do, when it may fit, what to do next, and the official source.

12

Vehicles and everyday services

Ending phone, internet, gym, or security contracts

Check eligibility
What it may do

A qualifying service contract can be ended without an early-termination charge. Covered advance payments must be refunded within 60 days. Phone-number retention and limited service-restoration protections may also apply.

When it may fit

Common paths include relocation orders lasting at least 90 days to a place where the service is unavailable. Other paths may apply after stop-movement orders, death, catastrophic injury, or certain family moves.

What you may need to do

Send written or electronic notice, orders, and the requested end date. Provider-owned equipment generally must be returned within 10 days after disconnection.

What to do next

Check eligibility → prepare the termination notice → return equipment

Read the official information50 U.S.C. § 3956

Where this comes from

Federal protections stay separate from additional institution benefits.

We base federal summaries on current federal law and official agency guidance. Additional benefits offered by a bank are labeled separately and do not change the federal protections.