6% rate
Cards, auto, personal, equity loans and lines, and some mortgages
PenFed says only some mortgages may qualify, so confirm your specific loan.
Pentagon Federal Credit Union · NCUA-insured credit union
PenFed Credit Union
Quick answer
PenFed Credit Union SCRA overview
PenFed says the federal 6% SCRA rate may apply to credit cards, auto and personal loans, home-equity loans and lines, and some mortgages. An activation notice may be sent up to 180 days after service, and Secure Upload is available for activation orders and supporting documents. PenFed does not say that uploading documents alone starts a request; call and ask for a Loss Mitigation Analyst if you need help. Qualifying military members may also receive Honors Advantage benefits on Power Cash and Pathfinder.
Federal protections are separate from any additional benefit offered by a credit union. Membership eligibility and SCRA eligibility are also separate tests.
SCRA documents and card benefits
PenFed's SCRA process and Honors Advantage benefits have different rules.
PenFed says the federal 6% rate may apply to credit cards, auto and personal loans, home-equity loans and lines, and some mortgages. Secure Upload is for activation orders and supporting documents. Power Cash and Pathfinder use separate Honors Advantage eligibility rules.
Deadline
Send the activation notice within 180 days after service
PenFed tells members to gather activation orders and says the activation notice may be sent up to 180 days after the last date of active military service.
Secure upload
Upload documents
Use Secure Upload for activation orders and supporting documents. PenFed's page does not say that uploading documents also starts an SCRA request.
Questions
Ask for a Loss Mitigation Analyst
Call PenFed if you need help with SCRA or the next step in starting a request.
Power Cash
2% cash back for Honors Advantage
Military service is one way the primary applicant can qualify; an eligible checking account is another. The 2% cash-back rate applies only to net purchases.
Pathfinder
4X travel points and a $95 annual-fee waiver
Military status or an eligible checking account can qualify a member for Honors Advantage. If eligibility begins after the card is opened, the annual-fee waiver starts at the next account anniversary; the waiver ends if eligibility is not maintained.
Federal SCRA rule
Start with when the debt began.
Federal interest relief generally concerns qualifying debt from before military service. A credit union's extra benefit may be more generous, but it does not replace the federal eligibility test.
Open the federal interest guideExtra from PenFed Credit Union
2 verified extras.
Quick read. Eligibility still depends on the exact account and current terms.
2% Power Cash rewards through Honors Advantage
The primary applicant may qualify through active duty, Reserve or National Guard service, honorable discharge, or retirement; an eligible checking account is another path. The 2% applies to net purchases, not cash advances, balance transfers, or checks.
Pathfinder 4X travel rewards and $95 annual-fee waiver
Honors Advantage members receive 4X travel points instead of 3X and a $95 fee waiver. Military status or an eligible checking account can qualify you for Honors Advantage. If you qualify after opening the card, the annual-fee waiver begins at your next account anniversary. The waiver continues only while you remain eligible.
Federal SCRA process
PenFed lists a 6% rate, six product categories, and a 180-day deadline.
PenFed says the federal 6% rate may apply to credit cards, auto and personal loans, home-equity loans and lines, and some mortgages. It directs members to use Secure Upload for activation orders and supporting documents.
Accounts PenFed Credit Union names
- PenFed lists credit cards among products that may receive the federal SCRA 6% rate.
- PenFed lists auto loans among products that may receive the federal SCRA 6% rate.
- PenFed lists personal loans among products that may receive the federal SCRA 6% rate.
- PenFed lists equity loans among products that may receive the federal SCRA 6% rate.
- PenFed lists equity lines of credit among products that may receive the federal SCRA 6% rate.
- PenFed says some mortgages may receive the federal SCRA 6% rate.
How PenFed Credit Union says to request help
- 180-day activation-notice deadline
- PenFed says the activation notice may be sent up to 180 days after the last day of active military service.
Secure Upload is for documents. PenFed does not say that uploading them starts a request, so call the Loss Mitigation line if you need the next step.
Contact PenFed Credit Union
Choose the option that matches what you need.
Each option says exactly what the credit union confirms it can do.
PenFed Secure Upload — documents only
PenFed.org/secureupload
Use Secure Upload for activation orders and supporting documents. PenFed's page does not say that uploading documents alone starts a request.
- Use for
- Credit cards, auto and personal loans, home-equity loans and lines, and some mortgages
Loss Mitigation help line
1-800-247-5626
Call and ask to speak with a Loss Mitigation Analyst about SCRA.
- Use for
- SCRA questions and next-step guidance
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