SCRA instructions
Service Federal Credit Union · NCUA-insured credit union
Service Credit Union
Quick answer
Service Credit Union SCRA overview
As of August 23, 2026, Service CU did not list a dedicated public SCRA submission route. Use secure chat or the Contact Center for account-specific instructions before sending military documents. Its military-relevant offerings include Deployed Warrior Savings, Direct Deposit+ discounts on qualifying auto, personal, and motorcycle loans, Early Pay, and an overseas Military Relocation Loan.
Federal protections are separate from any additional benefit offered by a credit union. Membership eligibility and SCRA eligibility are also separate tests.
Service CU military banking
Military savings, loan discounts, Early Pay, and relocation financing each have different rules.
Service CU does not publish a dedicated SCRA form or submission route. Use secure chat or the Contact Center to ask where an account-specific SCRA request should go. The products below are separate from federal SCRA debt protections.
Deployed Warrior Savings
Variable 10.00% APY on the first $10,000
DFAS Direct Deposit+
Up to 0.75 percentage point off qualifying auto, personal, or motorcycle loans
Early Pay
Up to two business days early, depending on payroll timing
Military Relocation Loan
Up to $3,000 for a qualifying overseas move
Federal SCRA rule
Start with when the debt began.
Federal interest relief generally concerns qualifying debt from before military service. A credit union's extra benefit may be more generous, but it does not replace the federal eligibility test.
Open the federal interest guideExtra from Service Credit Union
6 verified extras.
Quick read. Eligibility still depends on the exact account and current terms.
Variable 10.00% APY on up to $10,000
Qualifying active-duty, Reserve, and Guard members in a Service CU-defined combat zone must provide orders, use net-pay direct deposit and eCommunications, and follow the funding, withdrawal, and post-return timing rules. The 10.00% APY was dated May 1, 2026, is variable, and should be rechecked.
Up to 0.75-point APR discount on auto loans
A qualifying Service CU auto loan may receive the discount through the Direct Deposit+ tier; qualifying DFAS direct deposit is one way to reach that tier. Creditworthiness, loan term, collateral, the floor rate, continued tier eligibility, and the contract determine the actual APR.
Up to 0.75-point APR discount on personal loans
A qualifying Service CU personal loan may receive the discount through the Direct Deposit+ tier; qualifying DFAS direct deposit is one way to reach that tier. Creditworthiness, the floor rate, continued tier eligibility, and the contract determine the actual APR.
Up to 0.75-point APR discount on motorcycle loans
A qualifying Service CU motorcycle loan may receive the discount through the Direct Deposit+ tier; qualifying DFAS direct deposit is one way to reach that tier. Creditworthiness, loan term, collateral, the floor rate, continued tier eligibility, and the contract determine the actual APR.
Direct deposit up to two business days early
Available on Service CU Everyday or Dividend Checking with direct deposit. Timing depends on when the employer sends payroll, is not guaranteed, and is not exclusive to military members.
Overseas Military Relocation Loan up to $3,000
Available to qualifying military or civilian personnel with overseas PCS or deployment orders; TDY does not qualify. Apply within 120 days before or after the report date. Membership, full direct deposit, underwriting, creditworthiness, and the one-loan limit apply.
Contact Service Credit Union
Choose the option that matches what you need.
Each option says exactly what the credit union confirms it can do.
Safe and secure live chat
Website or online banking chat
Use secure chat to ask which team handles your account and where an SCRA request should go.
- Use for
- General Service Credit Union member assistance
General Contact Center
800-936-7730 (U.S.) · 00800-4728-2000 (International)
Ask which team handles the account and what the current SCRA instructions are. These are general member-service numbers, not dedicated SCRA lines.
- Use for
- General Service Credit Union member assistance
Military Relocation Loan application
Online product application
Start a Service CU Military Relocation Loan application for an eligible overseas PCS or deployment move.
- Use for
- Service CU Military Relocation Loan only
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