InstitutionsWebster Bank

Webster Bank, a division of Santander Bank, N.A.

Webster Bank

Quick answer

Webster Bank SCRA overview

Webster's official page continues to list military benefits for Premium Checking, qualifying purchase mortgages, and home-equity borrowing. Webster Bank, N.A. merged into Santander Bank, N.A. on August 20, 2026, and Webster Bank now operates as a division of Santander Bank, N.A. These benefits remain scoped to the Webster program; use current Webster instructions and the creditor or servicer on your latest statement unless an official notice says otherwise.

Federal protections are separate from any additional benefit offered by a bank.

Post-merger benefit guide

Webster remains a live brand with three published military benefits.

Webster Bank, N.A. merged into Santander Bank, N.A. on August 20, 2026. Webster now operates as a division, while its official military page and current customer instructions remain live.

01

Checking

Premium Checking fee and ATM benefits

The program requires a $25 opening deposit and documentation of an eligible military status. Currency-conversion and cross-border card fees remain excluded.
02

Purchase mortgage

$500 closing-cost credit

The mortgage must be a qualifying first-mortgage purchase of an owner-occupied one-to-four-family home, with the credit applied at closing.
03

Home equity

0.25% qualifying rate discount

The loan or line must meet Webster's offer and credit terms. The discount is limited to the military groups Webster names.
04

Routing after close

Keep using current Webster instructions

Webster's phone and banking-center options only help locate the right team. Do not substitute Santander routes without an official account-specific notice.

Federal SCRA rule

Start with when the debt began.

Federal SCRA interest relief generally concerns qualifying debt from before military service. A bank's extra benefit can be broader or more generous, but it does not replace the federal eligibility test.

Open all federal scra protections

Extra from Webster Bank

3 bank extras.

Quick read. Eligibility still depends on the exact account.

  1. No monthly fee + Webster and non-Webster ATM benefits

    $25 to open. Military-status documentation is required for active-duty, Guard, Reserve, and retired customers; caregivers and beneficiaries also qualify. ATM rebates post at cycle end and exclude currency-conversion and cross-border fees.

  2. $500 toward qualifying purchase-mortgage closing costs

    First-mortgage purchase of an owner-occupied one-to-four-family home. Applied at closing; credit approval and restrictions apply. Cannot combine with Webster or affiliate offers.

  3. 0.25% off qualifying home-equity rates

    Eligible military personnel or retired veterans with a qualifying Webster home-equity loan or line. Credit approval and restrictions apply; cannot combine with Webster or affiliate offers.

Contact Webster Bank

Choose the option that matches what you need.

Each option says exactly what the bank confirms it can do.

Phone

800-325-2424

Use this official contact to ask where to send an SCRA request. The bank does not list it as a dedicated SCRA contact, so confirm the destination before sharing military documents.

Use for
Webster personal banking accounts; confirm the creditor or servicer on the current statement
Ask where to send your requestView on bank website

Banking center or appointment

Find a Webster banking center or make an appointment

Use this official contact to ask where to send an SCRA request. The bank does not list it as a dedicated SCRA contact, so confirm the destination before sharing military documents.

Use for
Webster personal banking accounts; confirm the creditor or servicer on the current statement
Ask where to send your requestView on bank website
View Webster's military benefits

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